HI THERE! I’M MICHELLE MCKNIGHT
Come Explore
ABOUT ME
My Background
As an extroverted individual, I have always maintained a passion for people in both a professional and personal context, with this leading me to a career in the Human Resource field.
To learn more about me, keep exploring my site or reach out directly.
EXPERIENCE
My Work History
March 2014 - Present
ASSISTANT MANAGER
My role as an Assistant Manager within a KFC restaurant is to undertake a variety of general business operations, of which look to provide a safe workplace where employees have the knowledge, skills and resources to effectively cook, pack and serve quality food in a fast-paced environment.
January 2015 - January 2016
SALES FLOOR TEAM MEMBER
My role as an employee at Universal Store required me to work within a team to provide a positive shopping experience to all customers, the position allowed me to gain valuable customer service and sales experience, where I performed highly and beat targets on various occasions.
EDUCATION
My Studies
January 2017 - December 2021
UNIVERSITY OF THE SUNSHINE COAST
In completing my Bachelor Degree in Human Resource Management, with a major in Business Management, I have been provided with the knowledge and skills required to perform highly within the Human Resource field.Â
In completing a Psychology A course, I have been provided with the knowledge required to understand people in a more complex and multifaceted way, with such ability proving invaluable within the Human Resource field.
March 2021 - Present
TOASTMASTERS INTERNATIONAL
Through my membership with Toastmasters International I have advanced my communication skills in several ways, some of which include public speaking, providing constructive feedback and active listening. Moreover, participation within these meetings has allowed me to build further upon my team-working skills through activities requiring multitasking and the taking on of roles to assist the overall group.
SKILLS
My Professional Competencies
Customer Service
Management
Critical Thinking
Conflict Resolution
Communication
Cultural Awareness
Emotional Intelligence
Leadership
Interpersonal Skills
Active Listening
Resilience
Product Management
Resource Management
Sales
Change Management
Strategic Planning
Production Management
HR Management
Time Management
Teamwork
People Management
Coaching
"There are no limits to what you can accomplish, except the limits you place on your own thinking"
- Brian Tracy
